RETURN POLICY

RETURN POLICY:

Items may be returned in store or by mail to the address listed below. Returns are accepted back within 30 days of receiving your items in UNWORN and UNWASHED condition, free of damages, and must have the original tags attached. Returns are good for exchange and store credit ONLY.

All SALE items are FINAL sale and may not be returned, exchanged for any reason. Shoes must be UNWORN and in the original box provided. Earrings, Hair Items, Cosmetics/Beauty are under this policy as well.  

Items returned with makeup stains, deodorant stains, pet hair, or if the item smells of smoke the item will be rejected. If you are using a discount or promotional code, you will only be credited the original amount spent with the applied code. Gift Cards cannot be returned or refunded. Because we do have limited quantities of inventory, we cannot promise a direct exchange but do promise a full store credit to find yourself something else from our shop. 

If you have any questions about a return please feel free to email us at: info@shophopeboutique.com